Getting started series | Redesigning appointment systems to match capacity

To book a place on a training session, please click on your chosen event and register through the Eventbrite link provided.

Please note, these events are for staff employed within the Lancashire and South Cumbria healthcare system only.

Loading Events

« All Events

  • This event has passed.

Getting started series | Redesigning appointment systems to match capacity

January 20 @ 12:30 pm - 2:00 pm

Free

The aim of this session is to look at how we can take a QI approach to redesigning appointment systems. The key tools we will be utilising are the Model for Improvement and demand and capacity theory. By understanding and quantifying appointment demand this can help better inform our change ideas in reshaping appointment templates to meet the practice and our patient needs.