To book a place on a training session, please click on your chosen event and register through the link provided.

Please note, these events are for staff employed within the Lancashire and South Cumbria healthcare system only.

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Training: 10 Steps to working with people and communities

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Working with people and communities is one of the most important ways we can ensure that the NHS meets the needs of patients and the public. By engaging with people in meaningful discussion of the collective challenges we face, and of how to overcome these, we can tap into the diverse experiences, insights and ideas that patients and the public bring. 

This course presents the well-established 10 Steps model that sets out what must be considered when developing engagement plans and building partnerships with people and communities. It is aimed at staff from any NHS organisation, and will suit people with little or no formal experience in engagement work, and people who want to build on previous experience.