To book a place on a training session, please click on your chosen event and register through the link provided.
Please note, these events are for staff employed within the Lancashire and South Cumbria healthcare system only.
General Events
Care Navigation Training
Primary Care Navigation Training is designed to specifically support primary care staff in having conversations that will encourage patients to see the most appropriate person to manage their needs with the Forward View requiring that primary care takes the lead on signposting patients to the most appropriate support (other than the GP they want to see), […]
Learning Environment Educator Development and Update Workshops
This workshop is for all Educators who support pre-registration learners, Allied Health Professional, Physician Associates, General Practitioners, NMC Assessors and Supervisors This is an interactive discussion on the learning environment, HEE Quality Framework (2021), assessment and supervision process, the learners and an overview of NMC standards and the requirements of the above professions.
Learning to Live with Ambiguity and Uncertainty
In improbable situations like the pandemic, which has disrupted our routines and best-laid plans, we need to learn to live with ambiguity. Uncertainty is all around us. We crave information about the future, we crave security, we want to feel safe and have a sense of control over our lives and the current situation means […]
Managing Difficult Telephone Conversations
This interactive course enhances telephone skills to enable your team to develop better rapport with patients, control conversations better, care navigate and to reduce difficult conversations/abuse. AIMS Getting the Best out of Patients on the Phone Creating the personal connections that are lost in face to face contact How your choice of words matters […]
NMC (2018) SSSA – Practice Supervisor/Practice Assessor update
Practice Supervisor / Practice Assessor update for practice partners working in Private, Independent & Voluntary Organisations (PIVO) .
Building Ourselves Back Up
30 June, 5.30 - 7pm The NWLA has commissioned this Building Ourselves Back Up cohort specifically for Primary Care, so that colleagues can explore strategies and tools to more effectively process strong emotions for positive health and wellbeing, develop and implement mindsets which will foster good mental health and facilitate a process of looking […]
Care Navigation Training
Primary Care Navigation Training is designed to specifically support primary care staff in having conversations that will encourage patients to see the most appropriate person to manage their needs with the Forward View requiring that primary care takes the lead on signposting patients to the most appropriate support (other than the GP they want to see), […]
Managing Difficult Telephone Conversations
This interactive course enhances telephone skills to enable your team to develop better rapport with patients, control conversations better, care navigate and to reduce difficult conversations/abuse. AIMS Getting the Best out of Patients on the Phone Creating the personal connections that are lost in face to face contact How your choice of words matters […]
Primary care engagement event – Understanding what our colleagues need
NHS England and NHS Improvement would like to invite all primary care colleagues to join an informative online event on 30 June at 5.00pm-6.30pm. This will be a great opportunity to hear about current, dedicated health and wellbeing support offers available to colleagues working across primary care sectors. We will also be sharing insights and […]
Building Ourselves Back Up
We are living through times that most of us could never have imagined. Many of us are not in the best emotional shape facing increasing demands on our time, resources, and energy. It’s not surprising we may feel exhausted and on edge. Emotions matter for health and wellbeing – how we feel influences our bodies, […]