RESOURCES
Health and Wellbeing
Find all Health and Wellbeing helplines, training, opportunities and resources below.
Visit the NHS website to find all offers: Supporting our NHS People.
Mental Health Crisis Support
If you feel you need some urgent mental health support, it is available 24/7, 365 days a year…
Do not hesitate to use the services available to you.
If your life is at risk right now
If you feel like you might attempt suicide, or may have seriously harmed yourself, you need urgent medical help. Please:
- Call 999 for an ambulance
- Go straight to A&E, if you can
- or call your local crisis team, if you have their number.
If you can’t do this by yourself, ask someone to help you. Mental health emergencies are serious. You’re not wasting anyone’s time.
Local Crisis Teams
The Lancashire and South Cumbria Mental Health Crisis Line is available 24 hours a day, 7 days a week by calling 0800 953 0110.
It is staffed by trained mental health professionals who are able to provide assessment and referrals to appropriate services – ring it if you need to access services or for advice about someone who needs treatment/support.
Simply call: 0800 953 0110
Freephone Wellbeing Helpline
The Wellbeing Helpline and Texting Service is a Freephone out of hours, person centred listening environment for people requiring emotional support in relation to their own mental health or that of someone they know. The Helpline aims to empower callers through active listening and information to make their own choices about how their health care needs
may be met.
Simply call: 0800 915 4640
Samaritans
The Lancashire and South Cumbria Mental Health Crisis Line is available 24 hours a day, 7 days a week by calling 0800 953 0110.
It is staffed by trained mental health professionals who are able to provide assessment and referrals to appropriate services – ring it if you need to access services or for advice about someone who needs treatment/support.
Simply call: 0800 953 0110
Check out the Lancashire and South Cumbria NHS Foundation Trust Self Help Guides here. Covering topics such as; Anxiety, Bereavement, Alcohol, Abuse, Stress and much more.
MIND
We provide advice and support to empower anyone experiencing a mental health problem. We campaign to improve services, raise awareness
and promote understanding
Tel: 0300 123 3393
For more info visit: www.mind.org.uk
What's happening
Health and Wellbeing Training and Events
Health and Wellbeing Champion Training
This training will empower primary care organisations to create or upskill a team of employees to work alongside the Wellbeing Guardians and Wellbeing Champion Leads in the development, delivery and improvement of wellbeing within their workplace.
- The goal is to align with NHS Peoples Plan and the ICS to embed a positive culture of health across primary care.
- The training will be delivered by wellbeing leads and cascaded in TTT technique to champions.
Various dates available – book on our calendar here.
About the elearning
In this elearning programme, Health and Wellbeing champions can expect to learn more about the role of a champion and how to implement what they learn across their organisations.
The session takes approximately 20 minutes to complete and includes knowledge checks, which aim to explore your understanding of the content. Champions can download a certificate after completing the session.
Health and Wellbeing champions – elearning for healthcare (e-lfh.org.uk)
Wellbeing Drop-Ins
For Practice Managers and Wellbeing Champions for promoting wellbeing in Practice.
Take some time out of your role, for yours and your colleagues self care.
Come and join us for a 45 minute drop in session to share best practices and ask questions.
Wellbeing Conversations Training
Health and wellbeing conversations are intended to be regular, supportive, coaching-style one to one conversations that focus on the wellbeing of our NHS people.
Various dates available – book on our calendar here.
Mental Health Training
Promoting Common Mental Disorder
Training for staff working with adults in primary care: Promoting common mental disorder.
Various dates available – book on our calendar here.
Workplace Health Champion Training
This training is for anyone interested in Health and Wellbeing, who can act as an advocate within their workplace.
Virtual or face to face options.
Various dates available – book on our calendar here.
Let's Talk Bereavement
This free training is available for anyone interested in developing their understanding of grief and improving their confidence in talking about death and grief.
The Let’s Talk Bereavement Project is funded through NHS Charities Together and ends in January 2024, so register your place!
Find out more here. See the below training flyers for 3 sessions that are available most weeks.
Peer wellbeing sessions
Three peer wellbeing sessions are starting this month, one for men, an open session for anyone, and sessions for women from ethnically diverse backgrounds. Sign up for free peer wellbeing sessions for women from ethnically diverse backgrounds, starting 31 October. These confidential sessions have been created to bring people with shared experiences together. Alongside a highly trained coach, it is a safe space to discuss and plan how to improve and maintain wellbeing, make valuable connections, and share meaningful discussions.
Samaritans Training
Please find the below courses run by the Samaritans:
Menopause
The Menopause awareness elearning session will take approximately 30 minutes to complete. It will give learners an overview of what the menopause is, the common symptoms associated with it, and scenarios which will help our people better understand the ways in which they can help support themselves and each other.
- Access guidance on supporting NHS colleagues through the menopause
- The NHS webpages on menopause include advice on symptoms and treatment
- Information on menopause support in the workplace is available here
- The NHS has worked with the Self Care Forum to develop a self care factsheet for people experiencing the menopause
- The Menopause at Work – Practical Guidelines for Managers
The Wellbeing Community – Resource Pack and Animation
The North West People Experience and Engagement Team are pleased to launch these new resources to help bring together wellbeing roles as a network to improve staff experience.
The Wellbeing Community Wellbeing Resource Pack identifies the variety of roles that exist across our organisations. It provides details of each role and highlights the positive impact each role can have on colleagues, and how each role can support one another through the creation of a network and to inform improvement strategies in a timelier manner.
The Wellbeing Community Comms and Engagement Pack provides more detailed information, communication resources, and access to development opportunities for Wellbeing Community members.
Wellbeing Champions Event
Lancashire and South Cumbria Primary Care Training Hub hosted a Wellbeing Champions Event on Monday, 6th November 2023. If you missed it, don’t worry. You can download the slides and watch the recording below.
Looking After You Programme
Looking After You is a free and confidential coaching service available to everyone working in primary care. To date, over 10,000 individuals have benefited from supportive sessions with our experienced and compassionate coaches, helping them to speak about whatever is on their minds.
This programme consists of three core offers: Looking After You Too, Looking After Your Team, and Looking After Your Career.
Plus, we’ve introduced a Virtual Team Away Day for leaders and their teams, along with peer wellbeing sessions that provide a safe space for like-minded colleagues to connect.
The Looking After You programme was developed in April 2020, in recognition that frontline primary care colleagues involved in the delivery of primary care services were facing many challenges and continue to do so. It is currently funded up to March 2024 .
- This coaching support is available to all clinical and non clinical primary care staff, either employed by the NHS or contracted to deliver work on behalf of the NHS.
- The programme comprises of three core offers: Looking After You Too, Looking After Your Team and Looking After Your Career.
- Sessions are delivered virtually, preferably via a video platform, but telephone appointments are also available.
Wellbeing Apps
Click on the below pictures to visit each app to find out more and download.
Bright Sky is a free to download, confidential mobile app providing support and information for anyone who may be in an abusive relationship or those concerned about someone they know.
Headspace is a science-backed app in mindfulness and meditation, providing unique tools and resources to help reduce stress, build resilience, and aid better sleep.
The Practitioner Health Mental Wellbeing App is now available to any member of the primary care team. You can register for the app using the access code PC2022 and you will then be sent joining details. The app is a personalised mental wellbeing tool, creating a wellbeing plan based on individual scores and customised content based on your identified needs and directing you to tools, resources and routes to support.
The Stay Alive app is a suicide prevention resource for the UK, packed full of useful information and tools to help you stay safe in crisis.
Unmind is a mental health platform that empowers staff to proactively improve their mental wellbeing.
The WorkLife Central programme consists of a curated collection of expertise, information and inspiration available through video, live event and written format, covering five principal topic areas – Careers, Families, Inclusion, Wellbeing and Workplace.
Zero Suicide Alliance provides you with a range of free online learning sessions that provide you with a better understanding of the signs to look out for and the skills required to approach someone who is struggling, whether that be through social isolation or suicidal thoughts.
find out more
5 Ways to Wellbeing
Click on the below pictures to visit each page and find out more on each way and related resources.
find out more
Resources
Please find useful updates, information and resources below
Better Health – partner toolkit
Following the launch of this summer’s Better Health adult obesity campaign on 26th July, we are delighted to advise that additional resources are now available to download from the CRC to help you in supporting and signposting to the campaign.
If you would like to find out more and access the individual meditation videos, click here.
Check it out here: https://www.healthierlsc.co.uk/servicemap
Hidden in Plain Sight aims to raise awareness about the hidden harm caused by alcohol misuse. This lived experience co-produced campaign aims to challenge, educate, and inspire individuals to make positive changes in their lives. The campaign was designed for #AlcoholAwarenessWeek.
To find out more, download our resources or find support and information, visit their website
To book your session at a time that suits you, click here.
Lancashire Adult Learning has hosting multiple (free for Lancashire residents) Health and Wellbeing events and training including:
- Award in Horticulture Skills
- Chair based Yoga
- Cookery Masterclass
- Create your own; Summer Wreath, Self-care pamper box, Eco-crafts and more
Sarah Ashworth, Director of the Schools and Families Programme, explores the link between nutrition and mental health. Taking account of current evidence and research, she looks at the benefits of a healthy diet on our mental wellbeing.
See here for a range of useful resources and support lines.
The free and confidential mental health self-check tool has been developed for NHS staff to monitor their mental health, providing access to tailored support and information on the range of offers that are available to help identify which option is the right one for you.
Did you know that if you live or work in Lancashire or South Cumbria you can access FULLY FUNDED Suicide Awareness training and have the opportunity to become an Orange Button badge holder?
The Orange Button is a way of identifying people in the community who have had suicide awareness training and may be able to support, provide information or signpost people that may need this. To see what courses are available or to book your training, please visit www.healthierlsc.co.uk/orangebuttonscheme
Please follow @HealthierLSC and use #OrangeButtonCommunity to find out more.
People who are having thoughts of suicide, or who are worried about a friend or family member, can now push the button when they see someone wearing a distinctive orange badge, and ask them for information and support.
The orange button is worn by people in Lancashire and South Cumbria who have undergone specialised suicide prevention training, and while they are not able to counsel people, they can provide comprehensive signposting to relevant services.
The NHS L&SC ICB are always recruiting for more Orange Button holders, so please do continue to spread the word to family, friends, work colleagues. Find out more here
Lancashire and South Cumbria Primary Care Cell
The last 18 months have been the most challenging times experienced within Primary Care, and chronic excessive workload is beginning to be recognised as an issue within the NHS.
The King’s Fund have recently published the Health and Social Care Committee’s report on workforce burnout and resilience in the NHS and social care. The report unequivocally demonstrates that chronic excessive workload is damaging staff health, patient care and staff’s long-term ability to provide high-quality and compassionate care for people in their communities. In a context of inadequate resources including unsatisfactory levels of staffing, equipment, training and supportive leadership, workload is the number one factor predicting ever-increasing levels of staff stress. Please click here to read the full article.
Overview of the project
A project is now underway in Lancashire and South Cumbria, aiming to understand and address the issue.
The Lancashire and South Cumbria Primary Care Cell have commissioned a local consultancy that specialises in health and wellbeing – HWBInspiration – to gain your thoughts and views around:
- wellbeing in Primary Care and measures of wellbeing
- national and local wellbeing support and accessibility specifically for Primary Care colleagues
Have your say – space for Primary Care colleagues to talk in confidence about your awareness of health and wellbeing support
Time commitment – 30-45 mins
Anyone working within Primary Care is welcome to get involved.
Please contact [email protected] to take part in the project so she can arrange a suitable time to talk with you.
In response to the pandemic, mental health and wellbeing hubs have been set up to provide staff rapid access to evidence-based mental health support where needed. The hub offer is confidential and is free for all health and social care staff in England to access.
The hubs can offer a clinical assessment and referral to local services, such as talking therapy or counselling. You can self-refer or refer a colleague (with their consent).
For further details go to the NHS.UK Mental Health and Wellbeing Hubs webpage. Doctors, dentists and senior leaders can also self-refer to the Practitioner Health service.
If you are an employer within Lancashire and South Cumbria, who would be interested in finding out how you can support your workforce, access free training and information, then please visit www.healthierlsc.co.uk/suicide-prevention/employers or contact Email: [email protected].
You can download our free campaign materials to promote suicide prevention messages, and provide signposting for your employees.
www.healthierlsc.co.uk/MaleSuicide-1/letskeeptalking- toolkit
NHS Employers have just released this useful article on top tips to creating a psychologically safe workplace that improves staff experience and wellbeing.
Prioritising the psychological safety of staff and creating an environment where everyone feels included, safe to ask questions and able to work without fear of retribution or retaliation is essential. It creates a sense of belonging amongst colleagues, which leads to increased employee engagement, an improved culture, better wellbeing and mental health.
Organisations that foster this culture see an increase in productivity, improved policies and processes and overall success, as colleagues feel free to speak up and share their ideas. It is an essential part of the conscious retention of staff and was highlighted in the NHS Resolution – Being fair 2 report as a key factor in maintaining the workforce.
Access the top tips and watch our webinar on psychological safety, focusing on how to create a positive workplace culture in the NHS.
Follow up: HWB Champions: Understanding perimenopause, Thursday 26 Jan, 12-1pm (NHSE Session)
Dear colleagues,
Thank you to those who were able to join us for our session with Dr Jane Davis yesterday, focussed on perimenopause.
Please see slides. You can also find these and the recording of the session on our NHS Futures site, if you don’t already have access, you can request it here: https://future.nhs.uk/HealthandWellbeingChampions/groupHome
The next menopause session with Dr Davis will be held on 2 March, click here to sign up.
Please also see links to some useful resources below:
- https://rockmymenopause.com/
- NHS England publication: Supporting our NHS people through menopause: guidance for line managers and colleagues
- Menopause training resources for GPs- Peri/Post-Menopause: Menopause management: eLearning (rcgp.org.uk)
- Menopause fact sheet
- NHS England Health and Wellbeing offers for all NHS staff
Click here to view flyer on all of the upcoming Health & Wellbeing webinars.
Did you miss it? Click on the links below to access the recordings:
If you work in a general practice, community pharmacy, dentistry or optometry setting you can access the following services to support your mental health and wellbeing: (See poster)
On Wednesday 26 April 2023, 2742 colleagues joined April’s your health and wellbeing webinar on ‘building confidence to prepare for success’.
Watch our recording of this month’s your health and wellbeing webinar ‘building confidence to prepare for success’ with keynote speaker Jane Galloway, Coach and Founder of Quiet the Hive.
In this session, it covered change, uncertainty, emotions, and taking time for you. It focused on building confidence and promoting self-esteem by sharing tips and strategies to boost your confidence, such as embracing your strengths and working through self- doubt, and to help you overcome self-esteem barriers that may hold you back from reaching your goals.
You can watch the 50-minute recording and please do share it with your colleagues
#ProjectM platform live
By joining the #ProjectM community you will benefit from access to free bitesize resources, practical tools, virtual peer groups, a mentoring scheme and opportunity to join the conversation on Twitter. Find out more at Our NHS People | ProjectM and use #ProjectM on Twitter.
Templates
Download the Wellbeing Policy Template produced by Charlie Waller Memorial Trust: Charlie Waller Memorial Trust Mental Health Wellbeing Policy Template
Feedback
“Thanks you so much Doctor Karamchandani, I thoroughly enjoyed the session and gained some helpful insights. I enjoy home cooking and have already started using some of the hit and tips that you shared on Saturday. I am looking forward to attending the drinks session in a fortnight.” Anonymous testimonial August 2022
Meet Our Health and Wellbeing Team
Corrie Llewellyn
Project Lead
Meet Our Health and Wellbeing Champion Leads
Reeta Karamchandani
GP Ambassador
Lancashire and South Cumbria
Full downloadable flyer here