To book a place on a training session, please click on your chosen event and register through the link provided.

Please note, these events are for staff employed within the Lancashire and South Cumbria healthcare system only.

System OD and Change Consulting Skills Programme

Key deadlines 17DEC Complete your application Please complete and return the application form by Friday 17th December 2021. What is the programme? This programme has been designed to challenge and support leaders to develop their confidence, skills and mindset to work in a ‘change consultant’ capacity when engaging in cross-organisation and system change transformation and […]

Free

Increasing Resilience in Leadership – NWLA

North west leadership academy are hosting an event January 2022 Increasing resilience in leadership is designed to support the development of resilience, purpose, and confidence. The session will prepare you for stepping up when you are considering and then applying for a more senior role. Express an interest here.

Managing Difficult Telephone Conversations (with Resilience) (SOLD OUT)

This interactive course enhances telephone skills to enable your team to develop better rapport with patients, control conversations better, care navigate and also to reduce difficult conversations/abuse. AIMS Getting the Best out of Patients on the Phone Creating the personal connections that are lost in face to face contact How your choice of words matters […]

Free

Care Navigation (SOLD OUT)

With the Forward View requiring that primary care takes the lead on signposting patients to the most appropriate support (other than the GP they want to see), practice staff will need to learn a range of skills in holding these conversations and dealing with the challenges of patient expectation and behaviour. AIMS What is care […]

Free

Working in a Political Environment – NWLA

North west leadership academy is hosting a new event January 2022 Working in a political environment will explore what working in a political environment involves and develop strategies and tools to lead effectively in a political context. The purpose of this workshop is to explore what working in a political environment involves and develop strategies and […]

Working in a Political Environment

The purpose of this workshop is to explore what working in a political environment involves and develop strategies and tools to lead effectively in a political context. This session will cover: Working effectively in a political environment: skills, techniques and frameworks: traps to avoid, political animals, an inquiry into our relationship to politics Learning from experience: […]

Free

General Practice Webinar

Please join us on Thursday, 13 January 2022 at 5pm for the next of our regular General Practice webinars with information and updates on the latest policy around general practice. To attend, please ensure you register by 12pm on Wednesday 12 January 2022. (If you registered for our last webinar you do NOT need to register again.)   The webinar […]

Free

Information Sharing Webinar for Career and Engagement volunteer ambassadors

Would you like to be an ambassador in an innovative and unique careers package, engaging and supporting students within schools & colleges About this event This package is delivered by healthcare professional ambassadors and we would like pre-registration medical and non-medical students to volunteer as ambassadors. As a ambassador you will be providing your skills […]

Free