General Events

This interactive course enhances telephone skills to enable your team to develop better rapport with patients, control conversations better, care navigate and also to reduce difficult conversations/abuse. AIMS Getting the Best out of Patients on the Phone Creating the personal connections that are lost in face to face contact How your choice of words matters […]

This webinar is focused on awareness of the new look and features of Absences in TeamNet

With the Forward View requiring that primary care takes the lead on signposting patients to the most appropriate support (other than the GP they want to see), practice staff will need to learn a range of skills in holding these conversations and dealing with the challenges of patient expectation and behaviour. AIMS What is care […]

North west leadership academy is hosting a new event January 2022 Working in a political environment will explore what working in a political environment involves and develop strategies and tools to lead effectively in a political context. The purpose of this workshop is to explore what working in a political environment involves and develop strategies and […]

The purpose of this workshop is to explore what working in a political environment involves and develop strategies and tools to lead effectively in a political context. This session will cover: Working effectively in a political environment: skills, techniques and frameworks: traps to avoid, political animals, an inquiry into our relationship to politics Learning from experience: […]

The outline of this webinar is to under stand People Menu Option  Who Is On Site  HR Checks  Immunisations  Staff Training Staff Appraisals HR Card/Records

Please join us on Thursday, 13 January 2022 at 5pm for the next of our regular General Practice webinars with information and updates on the latest policy around general practice. To attend, please ensure you register by 12pm on Wednesday 12 January 2022. (If you registered for our last webinar you do NOT need to register again.)   The webinar […]

Would you like to be an ambassador in an innovative and unique careers package, engaging and supporting students within schools & colleges About this event This package is delivered by healthcare professional ambassadors and we would like pre-registration medical and non-medical students to volunteer as ambassadors. As a ambassador you will be providing your skills […]

For this webinar we are delighted to have a range of speakers from social prescribing, sharing examples of the valuable  work link workers (SPLW’s) are engaged with, in their local communities, to tackle health inequalities and the social causes of poor health at the individual level. We’ll also be joined by a member of the […]

Please note: you will receive a Microsoft Teams link via email on the day of the webinar.  This is the fifth of six sessions, each focusing on one element of the new ‘Implementation Framework’ for a personal health budget (PHB). This session will focus on Organising Care and Support and include: Recap on the last […]