To book a place on a training session, please click on your chosen event and register through the link provided.
Please note, these events are for staff employed within the Lancashire and South Cumbria healthcare system only.
General Events
Calendar of Events
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1 event,
Partnerships with people and communities in primary care: The art of the possible
Partnerships with people and communities in primary care: The art of the possible
The event will focus on engaging effectively with local communities, particularly in primary care settings, and will be a great forum for sharing ideas. We anticipate you being able to: • Share good practice and examples • Get your queries around engagement in primary care answered • Engage with the new animation […]
0 events,
1 event,
Working with health inclusion groups in primary care: What to consider
Working with health inclusion groups in primary care: What to consider
The event will focus on how to engage with marginalised communities/inclusion health groups, particularly in primary care settings, and will be a great forum for sharing ideas. We anticipate you being able to: Share queries around how to engage with marginalised communities and get your questions answered Share good practice and examples Engage with our […]
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2 events,
Care Navigation Training
Care Navigation Training
Primary Care Navigation Training is designed to specifically support primary care staff in having conversations that will encourage patients to see the most appropriate person to manage their needs with the Forward View requiring that primary care takes the lead on signposting patients to the most appropriate support (other than the GP they want to see), […]
Managing Difficult Telephone Conversations
Managing Difficult Telephone Conversations
This interactive course enhances telephone skills to enable your team to develop better rapport with patients, control conversations better, care navigate and to reduce difficult conversations/abuse. AIMS Getting the Best out of Patients on the Phone Creating the personal connections that are lost in face to face contact How your choice of words matters […]
2 events,
Managing Difficult Telephone Conversations
Managing Difficult Telephone Conversations
This interactive course enhances telephone skills to enable your team to develop better rapport with patients, control conversations better, care navigate and to reduce difficult conversations/abuse. AIMS Getting the Best out of Patients on the Phone Creating the personal connections that are lost in face to face contact How your choice of words matters […]
Care Navigation Training
Care Navigation Training
Primary Care Navigation Training is designed to specifically support primary care staff in having conversations that will encourage patients to see the most appropriate person to manage their needs with the Forward View requiring that primary care takes the lead on signposting patients to the most appropriate support (other than the GP they want to see), […]
3 events,
Care Navigation Training
Care Navigation Training
Primary Care Navigation Training is designed to specifically support primary care staff in having conversations that will encourage patients to see the most appropriate person to manage their needs with the Forward View requiring that primary care takes the lead on signposting patients to the most appropriate support (other than the GP they want to see), […]
Managing Difficult Telephone Conversations
Managing Difficult Telephone Conversations
This interactive course enhances telephone skills to enable your team to develop better rapport with patients, control conversations better, care navigate and to reduce difficult conversations/abuse. AIMS Getting the Best out of Patients on the Phone Creating the personal connections that are lost in face to face contact How your choice of words matters […]
General Practice Webinar
General Practice Webinar
Please join us on Thursday, 9th June 2022 at 5pm for the next of our regular General Practice webinars with information and updates on the latest policy around general practice. To attend, please ensure you register by 12pm on Wednesday 8th June 2022.(If you registered for our last webinar you do NOT need to register again.) The webinar […]
2 events,
Care Navigation Training
Care Navigation Training
Primary Care Navigation Training is designed to specifically support primary care staff in having conversations that will encourage patients to see the most appropriate person to manage their needs with the Forward View requiring that primary care takes the lead on signposting patients to the most appropriate support (other than the GP they want to see), […]
Managing Difficult Telephone Conversations
Managing Difficult Telephone Conversations
This interactive course enhances telephone skills to enable your team to develop better rapport with patients, control conversations better, care navigate and to reduce difficult conversations/abuse. AIMS Getting the Best out of Patients on the Phone Creating the personal connections that are lost in face to face contact How your choice of words matters […]
0 events,
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4 events,
L&SC Annual General Practice Nurse & Allied Health Professional Conference
L&SC Annual General Practice Nurse & Allied Health Professional Conference
Celebratory event for all nurses and AHP within Lancashire & South Cumbria Primary Care Hosted by UCLAN About this event Join us in a celebratory event within Lancashire & South Cumbria Primary Care. Throughout the day you will hear from fantastic guest speakers and celebrate awards with colleagues. The day is a great way to […]
Care Navigation Training
Care Navigation Training
Primary Care Navigation Training is designed to specifically support primary care staff in having conversations that will encourage patients to see the most appropriate person to manage their needs with the Forward View requiring that primary care takes the lead on signposting patients to the most appropriate support (other than the GP they want to see), […]
Health Education England ESOL Practice Network Webinars
Health Education England ESOL Practice Network Webinars
They are for anyone who wants to improve ESOL (English for Speakers of Other Languages) learning in the health and care workforce. You could be a health or care sector manager, organiser or tutor. Or you could work in or with the sector, and simply want to see better learning provision and support for health […]
Managing Difficult Telephone Conversations
Managing Difficult Telephone Conversations
This interactive course enhances telephone skills to enable your team to develop better rapport with patients, control conversations better, care navigate and to reduce difficult conversations/abuse. AIMS Getting the Best out of Patients on the Phone Creating the personal connections that are lost in face to face contact How your choice of words matters […]
0 events,
4 events,
NW Education Transformation Conference
NW Education Transformation Conference
Health Education England working across the North West would like to invite you to their first annual Education Transformation Conference. Join us to hear about how activity and investment is being maximised across our region and nationally regarding education transformation, learning environments and experiences.
Care Navigation Training
Care Navigation Training
Primary Care Navigation Training is designed to specifically support primary care staff in having conversations that will encourage patients to see the most appropriate person to manage their needs with the Forward View requiring that primary care takes the lead on signposting patients to the most appropriate support (other than the GP they want to see), […]
Mental Health Awareness Training: Healthy Behaviours
Mental Health Awareness Training: Healthy Behaviours
Mental Health Awareness Training for Nurses and AHPs About this event Training for nurses and allied healthcare professionals working with adults in primary care: Module 2 – Encouraging healthy behaviour Learning outcomes By the end of this training the participant will: Be able to define behaviour Be aware of the lifestyle behaviours that keep people […]
Managing Difficult Telephone Conversations
Managing Difficult Telephone Conversations
This interactive course enhances telephone skills to enable your team to develop better rapport with patients, control conversations better, care navigate and to reduce difficult conversations/abuse. AIMS Getting the Best out of Patients on the Phone Creating the personal connections that are lost in face to face contact How your choice of words matters […]
0 events,
0 events,
0 events,
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3 events,
Care Navigation Training
Care Navigation Training
Primary Care Navigation Training is designed to specifically support primary care staff in having conversations that will encourage patients to see the most appropriate person to manage their needs with the Forward View requiring that primary care takes the lead on signposting patients to the most appropriate support (other than the GP they want to see), […]
Managing Difficult Telephone Conversations
Managing Difficult Telephone Conversations
This interactive course enhances telephone skills to enable your team to develop better rapport with patients, control conversations better, care navigate and to reduce difficult conversations/abuse. AIMS Getting the Best out of Patients on the Phone Creating the personal connections that are lost in face to face contact How your choice of words matters […]
6 events,
Care Navigation Training
Care Navigation Training
Primary Care Navigation Training is designed to specifically support primary care staff in having conversations that will encourage patients to see the most appropriate person to manage their needs with the Forward View requiring that primary care takes the lead on signposting patients to the most appropriate support (other than the GP they want to see), […]
SPLW Webinar Series: Supporting the development of your personalised care workforce
SPLW Webinar Series: Supporting the development of your personalised care workforce
Please note: you will receive a Microsoft Teams link via email on the day of the webinar Learning objectives: to introduce the draft workforce development frameworks for SPLWs, HWBCs, CCs to explore key elements of the frameworks, including competency frameworks, supervision, training and management to look at what support may be needed for local areas […]
Healthy Boundaries and Expectations for Yourself and with Others (H&WB)
Healthy Boundaries and Expectations for Yourself and with Others (H&WB)
Healthy Boundaries and Expectations for Yourself and with Others About this event TIME: 2 hour online workshop AUDIENCE: This offer has been commissioned to directly support access for senior leaders across the North West (including but not exclusive to NHS Organisation Directors, Executive and Governing Body Leads, Primary Care Network senior leadership teams and those […]
Managing Difficult Telephone Conversations
Managing Difficult Telephone Conversations
This interactive course enhances telephone skills to enable your team to develop better rapport with patients, control conversations better, care navigate and to reduce difficult conversations/abuse. AIMS Getting the Best out of Patients on the Phone Creating the personal connections that are lost in face to face contact How your choice of words matters […]
4 events,
Care Navigation Training
Care Navigation Training
Primary Care Navigation Training is designed to specifically support primary care staff in having conversations that will encourage patients to see the most appropriate person to manage their needs with the Forward View requiring that primary care takes the lead on signposting patients to the most appropriate support (other than the GP they want to see), […]
Supporting community health services to connect with their local shared care record
Supporting community health services to connect with their local shared care record
Join us for a webinar discussing how local shared care records can benefit the community health services sector The NHS England and NHS Improvement Digital PODAC team has developed draft implementation guidance for community pharmacy, ambulance, and community health services on Shared Care Records (ShCRs). This webinar will highlight the key benefits for the community health […]
Managing Difficult Telephone Conversations
Managing Difficult Telephone Conversations
This interactive course enhances telephone skills to enable your team to develop better rapport with patients, control conversations better, care navigate and to reduce difficult conversations/abuse. AIMS Getting the Best out of Patients on the Phone Creating the personal connections that are lost in face to face contact How your choice of words matters […]
Supporting community pharmacy services to connect with their local shared care record
Supporting community pharmacy services to connect with their local shared care record
Join us for a webinar discussing how local shared care records can benefit the community pharmacy sector The NHS England and NHS Improvement Digital Community Pharmacy, Optometry, Dentistry, Ambulance and Community (PODAC) team has developed implementation guidance for community pharmacy, ambulance, and community health services on Shared Care Records (ShCRs). This webinar will highlight the key […]
2 events,
Care Navigation Training
Care Navigation Training
Primary Care Navigation Training is designed to specifically support primary care staff in having conversations that will encourage patients to see the most appropriate person to manage their needs with the Forward View requiring that primary care takes the lead on signposting patients to the most appropriate support (other than the GP they want to see), […]
Managing Difficult Telephone Conversations
Managing Difficult Telephone Conversations
This interactive course enhances telephone skills to enable your team to develop better rapport with patients, control conversations better, care navigate and to reduce difficult conversations/abuse. AIMS Getting the Best out of Patients on the Phone Creating the personal connections that are lost in face to face contact How your choice of words matters […]
0 events,
0 events,
1 event,
Emerging evidence on Long COVID: progress so far
Emerging evidence on Long COVID: progress so far
NHS England and NHS Improvement are hosting a webinar on 27th June, 1 – 2pm to share updates on progress and findings related to local and international long COVID research. This webinar is for NHS healthcare professionals, especially post COVID service leads, NHS England and Improvement regional leads, commissioners and colleagues involved in the delivery of […]
4 events,
Virtual Leadership Masterclass
Virtual Leadership Masterclass
This masterclass focuses on setting the tone and nurturing a climate for effective virtual or remote working About this event This masterclass is about how we as leaders create a climate which enables effective virtual working. Areas we will explore include: • How do we create and sustain a climate of psychological safety in our […]
Care Navigation Training
Care Navigation Training
Primary Care Navigation Training is designed to specifically support primary care staff in having conversations that will encourage patients to see the most appropriate person to manage their needs with the Forward View requiring that primary care takes the lead on signposting patients to the most appropriate support (other than the GP they want to see), […]
CVD Prevention webinar series: Opportunities for Community Pharmacy
CVD Prevention webinar series: Opportunities for Community Pharmacy
The Covid pandemic has had significant impact on detection and management of cardiovascular disease high risk conditions and this is why the NHS Planning Guidance has prioritised the restoration of CVD interventions to pre-pandemic levels. The Clinical Policy Unit of NHS England and NHS Improvent are hosting a series of webinars on CVD prevention restoration […]
Managing Difficult Telephone Conversations
Managing Difficult Telephone Conversations
This interactive course enhances telephone skills to enable your team to develop better rapport with patients, control conversations better, care navigate and to reduce difficult conversations/abuse. AIMS Getting the Best out of Patients on the Phone Creating the personal connections that are lost in face to face contact How your choice of words matters […]
5 events,
Care Navigation Training
Care Navigation Training
Primary Care Navigation Training is designed to specifically support primary care staff in having conversations that will encourage patients to see the most appropriate person to manage their needs with the Forward View requiring that primary care takes the lead on signposting patients to the most appropriate support (other than the GP they want to see), […]
Learning Environment Educator Development and Update Workshops
Learning Environment Educator Development and Update Workshops
This workshop is for all Educators who support pre-registration learners, Allied Health Professional, Physician Associates, General Practitioners, NMC Assessors and Supervisors This is an interactive discussion on the learning environment, HEE Quality Framework (2021), assessment and supervision process, the learners and an overview of NMC standards and the requirements of the above professions.
Managing Difficult Telephone Conversations
Managing Difficult Telephone Conversations
This interactive course enhances telephone skills to enable your team to develop better rapport with patients, control conversations better, care navigate and to reduce difficult conversations/abuse. AIMS Getting the Best out of Patients on the Phone Creating the personal connections that are lost in face to face contact How your choice of words matters […]
Learning to Live with Ambiguity and Uncertainty
Learning to Live with Ambiguity and Uncertainty
In improbable situations like the pandemic, which has disrupted our routines and best-laid plans, we need to learn to live with ambiguity. Uncertainty is all around us. We crave information about the future, we crave security, we want to feel safe and have a sense of control over our lives and the current situation means […]
NMC (2018) SSSA – Practice Supervisor/Practice Assessor update
NMC (2018) SSSA – Practice Supervisor/Practice Assessor update
Practice Supervisor / Practice Assessor update for practice partners working in Private, Independent & Voluntary Organisations (PIVO) .
5 events,
Building Ourselves Back Up
Building Ourselves Back Up
30 June, 5.30 - 7pm The NWLA has commissioned this Building Ourselves Back Up cohort specifically for Primary Care, so that colleagues can explore strategies and tools to more effectively process strong emotions for positive health and wellbeing, develop and implement mindsets which will foster good mental health and facilitate a process of looking […]
Care Navigation Training
Care Navigation Training
Primary Care Navigation Training is designed to specifically support primary care staff in having conversations that will encourage patients to see the most appropriate person to manage their needs with the Forward View requiring that primary care takes the lead on signposting patients to the most appropriate support (other than the GP they want to see), […]
Managing Difficult Telephone Conversations
Managing Difficult Telephone Conversations
This interactive course enhances telephone skills to enable your team to develop better rapport with patients, control conversations better, care navigate and to reduce difficult conversations/abuse. AIMS Getting the Best out of Patients on the Phone Creating the personal connections that are lost in face to face contact How your choice of words matters […]
Primary care engagement event – Understanding what our colleagues need
Primary care engagement event – Understanding what our colleagues need
NHS England and NHS Improvement would like to invite all primary care colleagues to join an informative online event on 30 June at 5.00pm-6.30pm. This will be a great opportunity to hear about current, dedicated health and wellbeing support offers available to colleagues working across primary care sectors. We will also be sharing insights and […]
Building Ourselves Back Up
Building Ourselves Back Up
We are living through times that most of us could never have imagined. Many of us are not in the best emotional shape facing increasing demands on our time, resources, and energy. It’s not surprising we may feel exhausted and on edge. Emotions matter for health and wellbeing – how we feel influences our bodies, […]
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