To book a place on a training session, please click on your chosen event and register through the link provided.

Please note, these events are for staff employed within the Lancashire and South Cumbria healthcare system only.

Managing Difficult Telephone Conversations

This interactive course enhances telephone skills to enable your team to develop better rapport with patients, control conversations better, care navigate and to reduce difficult conversations/abuse.   AIMS Getting the […]

Free

Care Navigation Training

Primary Care Navigation Training is designed to specifically support primary care staff in having conversations that will encourage patients to see the most appropriate person to manage their needs with the […]

Free

Managing Difficult Telephone Conversations

This interactive course enhances telephone skills to enable your team to develop better rapport with patients, control conversations better, care navigate and to reduce difficult conversations/abuse.   AIMS Getting the […]

Free

Emerging evidence on Long COVID: progress so far

NHS England and NHS Improvement are hosting a webinar on 27th June, 1 – 2pm to share updates on progress and findings related to local and international long COVID research. This […]

Free

Virtual Leadership Masterclass

This masterclass focuses on setting the tone and nurturing a climate for effective virtual or remote working About this event This masterclass is about how we as leaders create a […]

Free

Care Navigation Training

Primary Care Navigation Training is designed to specifically support primary care staff in having conversations that will encourage patients to see the most appropriate person to manage their needs with the […]

Free

Managing Difficult Telephone Conversations

This interactive course enhances telephone skills to enable your team to develop better rapport with patients, control conversations better, care navigate and to reduce difficult conversations/abuse.   AIMS Getting the […]

Free